Take control of your information
Information is essential to business success and, as such, it must be protected and leveraged.
10 steps to improve information management
- Develop a corporate Information Management (IM) strategy, supported by policies and an IM framework.
- Train and involve staff to ensure their understanding, acceptance and adoption of those policies. Answer their 'What's in it for me' questions.
- Encourage a company culture of information sharing, while ensuring security and access control.
- Understand that information must be managed from its creation to its disposal.
- Assign responsibility for managing information through all phases of its life cycle.
- Develop retention schedules to ensure that documents are kept only as long as they have value to the organization.
- Share information from a central location, instead of creating multiple copies.
- Get past the format and think about the content: an email or wiki page may be an important corporate record!
- Standardize the way you describe your information, to improve search and retrieval.
- Develop an enterprise search capability to find information across different information stores.
Did you know:
High-level executives spend up to one-third of their day searching for information (Delphi Group)
- 68% of white-collar employees wish they could spend less time organizing information and more time utilizing it, while 40% indicate an inability to handle future increases in information flow (Lexis-Nexis)
- 71% of knowledge workers agree that it is easier to locate "knowledge" on the web than to find it within their internal systems (AIIM)
- Up to 58% of employees agree that valuable mistakes are made in their organization because the needed knowledge was not in the right place at the right time (Swaak, et al)