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Take control of your information​

Information is essential to business success and, as such, it must be protected and leveraged.

 10 steps to improve information management

  1. Develop a corporate Information Management (IM) strategy, supported by policies and an IM framework.
  2. Train and involve staff to ensure their understanding, acceptance and adoption of those policies. Answer their 'What's in it for me' questions.
  3. Encourage a company culture of information sharing, while ensuring security and access control.
  4. Understand that information must be managed from its creation to its disposal.
  5. Assign responsibility for managing information through all phases of its life cycle.
  6. Develop retention schedules to ensure that documents are kept only as long as they have value to the organization.
  7. Share information from a central location, instead of creating multiple copies.
  8. Get past the format and think about the content: an email or wiki page may be an important corporate record!
  9. Standardize the way you describe your information, to improve search and retrieval.
  10. Develop an enterprise search capability to find information across different information stores.

Did you know:

  • High-level executives spend up to one-third of their day searching for information (Delphi Group)
  • 68% of white-collar employees wish they could spend less time organizing information and more time utilizing it, while 40% indicate an inability to handle future increases in information flow (Lexis-Nexis)
  • 71% of knowledge workers agree that it is easier to locate "knowledge" on the web than to find it within their internal systems (AIIM)
  • Up to 58% of employees agree that valuable mistakes are made in their organization because the needed knowledge was not in the right place at the right time (Swaak, et al)