All MicroWorks’ projects take a disciplined approach to meet individual business needs and expand organizations’ capabilities.

Services
We help create IT strategies suited to individual needs and capabilities, which are aligned with corporate strategy.  We do this through IT planning and consulting; focus group sessions; IT audits and evaluations; network security assessments; IT project management; and quality control.  At the corporate level we also help organizations develop Corporate Performance Management processes and metrics, which leverage existing systems and enhance information insight. 

Solutions
Our Performance Management professionals implement solutions within the Balanced Scorecard framework and other methodologies, improving monitoring and analysis, budgeting and forecasting. Our information management professionals design SharePoint solutions to support life cycle information management.  We see Customer Relationship Management (CRM) as a critical tool for information workers in our customer base.  We are helping industry associations to leverage CRM tools to better serve their stakeholders.

Infrastructure
MicroWorks also helps to align your IT strategy to your corporate strategy through IT planning and consulting, auditing, and security.  We support this solid infrastructure with network support and emergency response (24/7/365), backup and recovery process and assessment, network monitoring, security (anti-virus, anti-SPAM, VPN, firewall installation and services), as well as flexible, reliable solutions based on industry-standard technologies from leading suppliers, including Microsoft, Novell, Cisco, Citrix, HP, and Bell Nexxia.