Since 1983, microworks has helped clients optimize their IT investments to build intelligent organizations.

IT strategy development
We develop:

• Strategies to suit clients’ business needs, capacity, and budget
• A roadmap outlining priorities, budget, and timelines

Information management and Microsoft SharePoint solutions
We work with clients to:

• Organize and manage corporate information
• Establish governance policies and procedures
• Implement corporate-branded SharePoint solutions for intranets, extranets, websites, document and records management, collaboration, enterprise search, forms, and workflows

Constituency relationship management and Microsoft Dynamics CRM solutions
We design and implement solutions that offer:

• Centralized contact management
• Event management, customer self-service, issue and request tracking, communication campaigns, sales funnels, and bring-forward management

Infrastructure Solutions
We provide:

• Virtual CIO services
• Business-class ISP hosting
• Data centre and cloud computing services
• Voice-over-IP and wireless communications services
• Managed services
• Network design and integration
• Network routing and security

microworks follows an ISO- and PMBOK-compliant framework to ensure quality project management and successful outcomes. We make sure our clients and their staff are engaged throughout the project to ensure knowledge transfer and solution adoption.

As a result, we have the highest customer retention rate in the industry. In 2010, microworks scored 100% in customer satisfaction in an independent survey.